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DIY Articles

- Here you will find a list of the most common problems you can fix yourself

Uninstall Unwanted Programs

When your internet connection stops working there are a few things you can try yourself to get things working, most of them are simple and may save you hours on the phone to your internet service provider.



- Check the cables: sometimes cables can get knocked out so check that the cables are all plugged into your modem and your computer

-Try and find out if the problem just affects you or other people in your area, sometimes it can be an outage and finding out your neighbour has no internet also can save you hours of frustration on the phone to your internet service provider

- Check to see if it is just browsing the internet or if it also is your email etc not working, if it is only browsing the internet it may be something wrong with your browser or a virus

- Restart your computer: it may sound basic but it can often resolve a lot of problems

-Power-cycle your network equipment: Unplug the power from your modem, wait 5 minutes then re connect. Your modem is just like a small computer and restarting it can often fix your internet issues

-Check your firewall: It may be a firewall setting preventing you from accessing the internet so try turning off the firewall from the control panel or any third party firewall you may have

-Viruses can stop your internet from working correctly, check your system for viruses using your antivirus to see if that resolves the issue with your internet.


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